SAVVY WORKSHOP SERIES
How To Have Work Conversations You Would Rather Avoid
Online Workshop
How To Have Work Conversations You Would Rather Avoid
3 HOUR WORKSHOP
Do you ever say to yourself:
- I have a bad feeling about this situation?
- How come I am in this situation again?
- I wish I had handled that conversation differently.
Instead, what if you could learn how to spot a pattern in yourself and others, and deal with it before it escalates to conflict?
In this online workshop you will examine dynamics that we can all fall into when dealing with others, that leads to feeling grumpy, wanting to pull back, or stuck for words. Results are the loss of productivity, time spent worrying and poor performance. In this online workshop you will learn skills to help you have more productive conversations with customers and colleagues.
Learn How To
Use a model to think about how you handled conflict in the past, and how you could handle it better in the future.
Find Out
What the research says will make a conversation sink or swim.
Figure Out What
To say and how to say it with confidence.
Your Presenter
Brenda Ratcliff, Coach and Facilitator
Brenda Ratcliff is an experienced presenter, trainer and leadership coach at MindMeld Coaching. She uses techniques from neuro-linguistic programming (NLP) to unpack the thoughts and actions of successful communicators and helps her clients apply these skills to situations that require change. She has won two IPANZ awards which she says felt like winning the public service equivalent of an Oscar, for her Talent Management Programme and her leadership simulation on political nous, where participants got to be a Chief Executive with all of its guts and glory and pitfalls. This ‘Chief for a Day’ programme also went on to win an HRINZ public service award.
Brenda studied Leadership - the Effective Use of Power at Stanford University, and is a certified NLP Life Coach and Multiple Brain Integration Techniques (mBIT) coach, and The Leadership Circle ™ 360 Coach. She is also a certified coach for the Inventory of Work Attitude and Motivation (iWAM), an on-line diagnostic tool to help people understand their own communication styles. Brenda is also an approved Instructor of the Transforming Communications programme designed to help teams work together well raise issues and concerns, and resolve conflicts. She has published three books on Amazon, The Pointy End of Conflict at Work, Fabulous Presentations and Polished Leadership®.
Brenda is a self-confessed sci-fi nerd, which she says is part of her love for creating a more positive future.
Lifetime access to the online workshop
Watch in your own time and as many times as you like
Workbook for download provided
"Nice space for the sessions, easy to follow, not over loaded or rushed, tutors knew what they were talking about. The tips and tricks learnt were very relevant."
Jess Godfrey
"I didn't have to travel to Lower Hutt or Wellington to attend! Three hours was the right amount of time out of my day. They were priced so I could attend several. I have not seen anyone else offering such courses. Would be keen to attend more next time."
Lynda Moore
"Really enjoyed all and learnt a great deal. I would like other members of my staff to attend the workshops next time."
Nic Cross
"I enjoyed learning about a whole new way of accessing my information and making my business so much more manageable. It was a really positive experience. Even though I have just begun creating my business, the presenters really tried to help make it relevant for me and show me how to use it as a tool."
Grace McGregor
"I enjoyed the practice time to trial what we had learned with the Savvy team to assist when we needed help. I think the courses are a brilliant idea and the Strictly Savvy team were very helpful to me as a small business owner."
Cherie Gurney
"New hints and tips that I had not used before. Relaxed and enjoyable session with individual help as required. Friendly presenter who knew her stuff. Great ideas and tips on things I had no idea about. I liked the opportunity to go outside and take different photos to use the tips we had been given. Enjoyed the feedback too. Very helpful. Thank you. A most enjoyable session."
Glynis Waghorn
"I found the web design workshop to be just what I needed. Rocketspark seems to be the perfect platform for me, and the templates seem easy to use. The teacher was very thorough and helpful and I am looking forward to delving into finishing the website. The room is really great too, nice and bright and the people were friendly and helpful, what a great place!"