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THE must-listen podcast for Virtual Assistants!

 

From competitors to friends to business partners. Leaders and mentors in the Virtual Assistant world, Jo Jensen and Samantha Browne, share what it takes to create a thriving VA business from home.

Starting a virtual assistant business can be super overwhelming, but don’t worry – we've got your back!

Listen in to hear the best insights, ideas and steps to take so you too can have a thriving VA biz that works for you – and not the other way around!

First impressions count online, and a bad first impression it all it takes for a potential client to head elsewhere.

But standing out online can be daunting, especially when you look around at other VAs who seem to be nailing it.

In this episode you'll learn the 10 actionable steps you can take RIGHT NOW to improve your online presence. 


Don’t worry! VAs are NOT leaving the industry in droves! However, many are shying away from using the title ‘Virtual Assistant’. 

Love it or hate it, the term ‘VA’ is one that is easily recognisable and is a search term that business owners are typing into Google right now.

Sam + Jo discuss the pros and cons of using such a broad (and sometimes undervalued) title and why being overly clever when naming your business can back-fire.

What you’ll learn:·        

  • Why VAs are ditching their job title?
  • Should you join them?
  • The reasons to keep calling yourself a virtual assistant

After listening to this episode on the differences between a Virtual Assistant and an Online Business Manager, we think there will be more than a few of you saying “WTF! I’m already an OBM but never realised it!”.

What you’ll learn:

  • That you may already be an OBM
  • The differences between a VA and an OBM
  • That it might be time to raise your rates

Established VA business owners around the globe are right this second searching for sub-contractors to join their growing teams.

In this episode, Sam + Jo share with you the do's and do nots if you’re wanting to stand out from the crowd, make a great first impression and get hired by a Virtual Assistant agency.

What you’ll learn:·        

  • The best ways to approach VA business owners
  • How to make a good impression
  • What makes a good first impression
  • Whether you should let your personality shine though

Like a lot of things in the virtual assistant industry, there is no one-size-fits-all timeline of how long it takes to become a VA.

Some manage it in a matter of hours. For others it’s weeks – months even.

But we’re going to let you in on a not-so-secret secret … having a launch party, designing your website, hiring an office space, and even registering your business name isn’t what makes you a bona fide VA. 

It may seem very anticlimactic and not very official, but you become a VA the very first time a client pays you for your services!

What you’ll learn in this episode:·

  • The things that will speed up creating an in-demand VA biz
  • The things that will hold you back from becoming a VA
  • The bare minimum tools and equipment you need to get your VA biz started

Once upon a time Sam + Jo were asked by a member of the VA community whether it was possible to earn a 6 figure income as a VA.

A pretty innocent question right? Who knew the responses this query would receive in the Savvy School Facebook group would be quite so polarising!

If you’re looking to make more money as a virtual assistant, then value based pricing is the way to go, and Sam + Jo’s chat with pricing expert Natalie Coombe is a must listen-to episode.

Natalie Coombe

Natalie Coombe empowers women entrepreneurs, running client-serving businesses, to sort out their pricing so they can finally pay themselves what they're worth.

As a single-mum-by-choice running her own online business, Natalie understands first hand the challenges women entrepreneurs face when setting up and scaling their own business.

Today Natalie works 1:1 and runs an online 6 week programme How To Nail Your Pricing And Pay Yourself What You're Worth teaching women entrepreneurs how to pay themselves what they're worth, without burning out in the process.

Website

LinkedIn

Facebook

Instagram


 

Wouldn’t you just love the opportunity to peek inside the mind of a potential client to see what it is they REALLY want when looking for their right-fit VA?

Entrepreneur, Author, Speaker, Coach and Podcaster Natalie Sisson has been outsourcing to virtual assistants for almost 10 years - with both good and bad experiences.

Sam + Jo sat down with Natalie for a very honest chat to find out exactly what it is that most potential leads are looking for, how to make the BEST impression, and what you need to do in order to keep them coming back.

What you'll learn:

  • How to wow your client after a sales call
  • Why saying no actually builds a better client relationship
  • Tips for being proactive and using your initiative
  • How to impress the pants off your new client
  • How to show your credibility even without any clients
  • What not to say in a sales call

Check out Natalie's $10K Club and her Launch Your Damn Course Accelerator 

Website

Book Website

Facebook Page 

YouTube

LinkedIn 

Instagram

Twitter


When it comes to transitioning from a 9-5 job to your new VA venture, there are a range of different options to choose from. 

In this episode, Sam + Jo discuss the five options in detail, the pros & cons of each, and share which routes they personally took.

But remember – there really is no right or wrong way. 

Only you can decide what’s best for you, your family and your personal financial circumstances.


Is there such a thing as too many VAs? We’re currently witnessing a never-seen-before growth in the number of new VAs entering the market, which is undoubtedly causing worry the industry will become over-saturated.

But there’s actually an incredible upside to this COVID-19 VA boom we’re experiencing right now.


Sam + Jo often talk about the key to finding clients is building meaningful relationships.

Most Virtual Assistants know what it takes to do that successfully through networking, but there are many yet to tap into the huge potential of email marketing.

Expert guest and copywriter extraordinaire Hayley Maxwell shares with us her tips and tricks to nurturing those new leads signing up to your lead magnet or freebie.

Your own email list (or email community as Hayley likes to call it) is just as important as the ones you look after on behalf of your clients, and now is the time to start giving it the love and attention it deserves.

Hayley Maxwell, Website & Email Sequence Copywriter

Thanks to her mad copywriting skills, Hayley helps businesses grow their impact and income with copy that speaks to their dream clients' desires.

Take the stress out of writing your welcome sequence and build meaningful relationships with new subscribers from day one. 

Sign up to Hayley’s Nail Your Nurture Sequence With Ease course

Check out Hayley here:

Website

LinkedIn

Pinterest


Most people feel doubt – that’s normal. But it’s detrimental to your VA dreams if you let those feelings of fear and inadequacy control your actions.

In this episode Sam + Jo chat to business and life coach Tracey Hancock who has been a supporter and cheerleader of the VA industry for many years, and knows from experience why we often feel like we’re only succeeding due to luck.

Don’t let imposter syndrome become a hot mess of harmfulness. Listen in to hear Tracey’s tips to overcoming your fear.

Tracey Hancock, Business & Life Coach

Over the years, Tracey has learnt a lot of lessons including trying to be and do what she thought was expected of her.

A significant health scare in her mid-20s jolted Tracey to look at the way she was living and working with fresh eyes.That new perspective got her thinking about who she was and what living well meant.

The difference was undeniable and since then she’s passionately guided others to step into the driver's seat of their own life and set a course for living well.

Find Tracey online here:

Website

LinkedIn

Pinterest


The episode you’ve all been waiting for! The episode where Sam + Jo disagree!

Will there be fireworks? Will there be tears? …Nope. It’s just a calm discussion where opposing views are shared, leaving it up to you to decide which option is right for you.

(Fireworks and tears would have been entertaining though right?)


 

With our industry thriving it’s understandable that many virtual assistants are worried about getting lost in the crowd. 

Sam + Jo, along with special guest Pallas Hupe Cotter from Pop With Pallas, discuss what VAs around the world need to be doing well in order to stand out.

Get your copy of Pallas' ebook 'Make Your Life POP' on Amazon here.

Pallas Hupe Cotter, Pop With Pallas

Anyone can live an extraordinary life. It’s about being true to yourself and it starts with one simple step: pop that bubble you’re hiding in and live your life out loud!

Emmy Award Winner and TEDx Speaker, Pallas helps you discover your passion, purpose and personality with much of her coaching based on a proven model called The POP Process®.

Check out Pallas via the following links:

Website

LinkedIn

YouTube


We’re all about positivity in our businesses, but let’s face it … an occasional rant now and then with like-minded friends is bloody cathartic, and after being in business for as long as Sam + Jo have, it’s not surprising they’ve got a few things they need to get off their chests.

Their current top things to rant about … clients that don’t value their VAs, the inability to get in touch with a real person at Google, the WORST pieces of advice for VAs going around right now … plus loads more!


These are the common pricing terms talked about by Virtual Assistants around the world. But what’s the difference and what’s best for you?

If you are new to the Virtual Assistant world we recommend you start off by simply offering an hourly rate. Only after you’ve got some clients under your belt should you move on to other pricing options.

For established VAs looking to increase your profitability then it’s a no brainer! Offering packages and service plans is a MUST.


Saying ‘NO’ doesn’t come naturally to many VAs – especially when they’ve come from PA/EA backgrounds where it's been ingrained in them to simply ‘make it happen’ for those they have supported.

After years in the business, one of the biggest lessons Sam + Jo learnt early on is that saying ‘NO’ is not only more powerful than saying ‘YES’, it’s a necessary skill every virtual assistant business owner needs to master.


 

For most virtual assistants finding clients is the hardest part.

And throw in a whole bunch of uncertainty and an economic crisis and everything changes!

In this episode Sam + Jo share where all of those elusive clients are hiding and how best to get in front of them.

Check out the Finding Clients in Uncertain Times Masterclass Bundle here. 


 

Being able to confidently communicate your value is key to growing a successful VA business. 

Why? Because you can’t expect potential clients to KNOW your value until you start to OWN it.

If you’re worried that VAs who charge less than you are going to get all the clients … then you need to listen to this episode.

If the thought of hearing the words “You’re too expensive” fills you with dread and makes you want to drop your prices … then you REALLY need to listen to this episode!


 

VAs are spoilt for choice when it comes to the sheer number of services that fall under the umbrella of ‘Virtual Assistant’.

The downside to this is that it can often lead to overwhelm when it comes to selecting the services that you will be offering clients.

Our advice … stay in your lane! 

Stick to what you know. And NEVER offer services you have no skills and experience in.


 

At some point in most VA’s careers, they come to a cross-roads where they need to decide whether to go down the Freelancer or Contractor route.

In this episode Sam + Jo talk about the pros and cons of both options and the personality style best suited to each.

Want to learn more? 


 

It’s understandable that joining the virtual assistant industry is a desirable option for those looking for a career change, especially given the low start up costs involved.

But it takes more than having a laptop, mobile phone and internet connection to become a successful VA. Just because you CAN, doesn’t mean you SHOULD.


 

Sam + Jo are often asked by VAs just starting out … “Where shall I build my website? What’s the best platform nowadays?”.

Our answer is always the same … Rocketspark!

Rocketspark’s Head of Partnerships, Jason Tiller, joins Sam + Jo in this episode to discuss why exactly Rocketspark is the best website platform for virtual assistants.

Discount Code: Use SAVSCH1D when you make your site go live to pay just $1 NZD for your first month.

Jason Tiller, Head of Partnerships at Rocketspark

Rocketspark was founded in New Zealand in 2009 and now has thousands of customers in over 27 countries across the globe.

The team at Rocketspark love seeing their clients achieve business success and makes it easy to deliver a beautifully simple, code-free web design service. You'll spend less time trouble-shooting and more time designing.

Website

LinkedIn

YouTube


 

Recorded during the global fight against COVID-19, Sam & Jo talk candidly about the effects this pandemic has had on their own VA businesses and whether or not aspiring VAs should be putting their dreams of freedom, flexibility and control on hold (spoiler alert – they shouldn’t!).

Want to learn how to get started as a VA? 


 

As one of New Zealand’s founding virtual assistants, owner of the VA agency, Strictly Savvy, and co-owner of the Savvy School, it's safe to say Jo Jensen has more than a few stories to tell about the VA evolution over the past decade.

In this episode, Jo shares her warts-and-all journey from stay-at-home, wanting-more-mum to award winning VA industry leader.

Connect with Jo on LinkedIn

Follow Strictly Savvy on Facebook


 

Every VA has a story to tell, and in this episode, we hear all about co-host Samantha Browne’s journey from ‘Accidental VA’ to one of New Zealand’s most in-demand freelance virtual assistants.

Owner of My Girl Friday, Founder of the Virtual Assistant Network of New Zealand, and co-owner of the Savvy School, you could say that nowadays Sam pretty much eats, sleeps and breathes all things VA.

Connect with Sam on LinkedIn

Follow My Girl Friday on Facebook


 

Probably the most commonly asked question a Virtual Assistant gets is “Umm, so what exactly is it that you do again?”. 

On the face of it, it’s a pretty easy one to answer … right?  

Virtual Assistants provide remote business support services to a wide range of businesses throughout the world. 

See – that wasn’t so hard.

But where it gets confusing is that the virtual assistant industry is evolving fast and the term ‘VA’ has become a pretty broad one. 

So where do you draw the line? When is a virtual assistant no longer technically a virtual assistant?

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